Consumer Terms of Service

Last updated December 23, 2024

Welcome to corahelps.com ("Website" or "Service"). These Terms of Service ("Terms") govern your access to and use of our AI assistant, website, and associated services. By using our Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By accessing or using the Service, you affirm that you are at least 18 years old or have the legal capacity to enter into these Terms.

2. User Responsibilities

2.1. Account Creation:

You may need to create an account to use certain features of the Service. You agree to provide accurate information and keep it updated.

2.2. Acceptable Use:

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations.

2.3. Prohibited Content:

You will not upload or share:

  • Illegal, harmful, or offensive content.
  • Content that infringes on any intellectual property rights.
  • Viruses, malware, or any other harmful software.

3. File and Photo Uploads

3.1. Ownership:

You retain ownership of any files, photos, or content ("User Content") you upload to the Service.

3.2. License to Use:

By uploading User Content, you grant us a non-exclusive, royalty-free, worldwide license to process and display your content as necessary to provide the Service.

3.3. Responsibility:

You are solely responsible for ensuring that your User Content complies with these Terms and all applicable laws.

3.4. Storage:

While we strive to secure User Content, we do not guarantee permanent storage. Back up your data independently.

4. Messaging and Communications

4.1. Messaging Services:

By using our Service, you consent to receive communications from us, including notifications, alerts, and customer service messages. Message and data rates may apply.

4.2. Opt-Out Instructions:

You can opt-out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Texting STOP to our SMS messages
  • Adjusting your notification preferences in your account settings
  • Contacting our customer support team

4.3. Customer Support:

For assistance with messaging-related issues, you can reach our customer care team through:

4.4. Message Privacy:

All communications are subject to our Privacy Policy. We encrypt messages and do not share your communication content with third parties except as required by law or outlined in our privacy policy.

5. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

6. Intellectual Property

6.1. Ownership:

We own all rights, title, and interest in the Service, including trademarks, logos, and software.

6.2. Restrictions:

You may not copy, modify, distribute, or create derivative works based on our intellectual property without prior written consent.

7. Disclaimers and Limitations of Liability

7.1. No Warranty:

The Service is provided "as is" without warranties of any kind, express or implied.

7.2. Limitation of Liability:

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

8. Termination

We reserve the right to suspend or terminate your access to the Service at any time, for any reason, including violations of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

10. Changes to Terms

We may update these Terms from time to time. Changes will be effective upon posting. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

11. Contact Us

For questions about these Terms, contact us at [email protected].